Who We Are

We are Team Glowa, creators of the Glowa App, also referred to in this Privacy Policy as “we,” “us,” or “our.” Glowa is dedicated to helping users manage their skin and hair care routines through personalized reminders, progress tracking, and thoughtful features designed to support self-care.

This Privacy Policy explains how we collect, store, and use your information when you use our services. By installing, registering for, or accessing the Glowa App, you agree to this Privacy Policy and provide your informed consent to the processing of your personal data as described here. If you do not agree, please do not use or access our services.

We may update this Privacy Policy from time to time. Please review it periodically to stay informed. If we make significant changes, we may notify you via the app or our website. Continued use of the app signifies acceptance of any updates.

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Non-Personal Data

“Non-personal data” refers to information that does not identify you directly. This may include:

• App details (e.g., name, version, icon)
• Device data (e.g., model, manufacturer, OS version)
• Technical identifiers (e.g., advertising ID, MAC address)
• Usage metrics (e.g., language, session length, time zone, app interaction)

We may share non-personal data with trusted third parties and service providers to analyze app usage, improve functionality, and detect misuse.

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Use of Personal Data

We may collect and process limited personal data to:

• Provide and personalize Glowa services
• Offer customer and technical support
• Analyze app usage and improve functionality
• Send reminders and app-related notifications
• Manage optional advertisements (if applicable)

We do not sell or share your personal data with unaffiliated third parties unless required by law.

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Third-Party Services

Glowa may integrate third-party tools such as:

• Google Play Services
• Firebase Analytics
• Expo Notifications
• Supabase

These services have their own privacy policies, which we encourage you to review for more information on their data practices.

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Retention

We retain personal data for as long as your account remains active or as necessary to fulfill the purposes outlined in this policy. We may also retain data to meet legal obligations or resolve disputes.

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Children’s Privacy

Glowa is designed for general audiences and is not intended for children under 13. We do not knowingly collect personal data from users under 13 without verifiable parental consent. If we learn that we have inadvertently collected such data, we will delete it promptly.

Persistent identifiers (like device or advertising IDs) are used only to support core app functionality. We do not serve behavioral advertising to children.

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Safeguards

We implement industry-standard security measures to protect your personal data. Data is stored securely and accessed only by authorized personnel for necessary purposes.

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Disclosure and Transfer of Data

We may disclose or transfer your personal data:

• To comply with legal obligations or government requests
• To protect the rights, safety, and integrity of our users or services
• As part of a business transaction such as a merger, acquisition, or asset sale

If data is transferred internationally, we use safeguards (e.g., Standard Contractual Clauses) to ensure adequate protection.

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Your Rights

Under the GDPR and similar data protection laws, you have the right to:

• Access the data we hold about you
• Correct inaccuracies
• Request data erasure
• Restrict or object to data processing
• Port your data to another service
• Withdraw consent at any time
• Delete your account

To exercise any of these rights, contact us using the details below. You may also lodge a complaint with a data protection authority if you believe your rights have been violated.

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Contact Us

For questions or concerns about this Privacy Policy or your data, please contact:

Glowa Team
Email: [email protected]